Bernacki Family Practice

& Wellness Center

Call (412) 422-6500 to make an appointment today.

OFF-SITE CARE: Care when YOU need it

Off-Site Care

Off-site care is our new innovative service to provide Primary Care Services when you need care or are unable to come in because you are too sick, or are on the go and unable to come in.


- Send and receive non-urgent messages and information from your doctor's office, including test results and educational material

- Easily notify the practice of changes to your personal information, including phone number, address, and insurance changes

- Request a refill for a medication prescribed by a provider at the practice

- View upcoming and previous appointments, including the doctor and location of those appointments

- View and/or print your current medications and allergies list

With the Patient Portal

You will be able to:

Q. How is the MEDENT Patient Portal secure?
A. We take great care to make sure your health information is kept private and secure. The MEDENT Patient Portal uses HTTPS to provide encrypted communication between you and your doctor's office. Access to your portal account is controlled through secure access codes, personal ID's, and passwords. Only you will have access to the login information needed to view your account.

Q. What are the benefits of the MEDENT Patient Portal?
A. The MEDENT Patient Portal helps you take a more active role in your healthcare. Having a patient portal account helps the practice create a more accurate record of your medical history as well as educate you on certain aspects of your health. It provides you and the practice with a more efficient means of communication, eliminating sources of frustration such as phone tag. You will also be able to print or download portions of your chart to take with you to other providers participating in your care, thus reducing the amount of paperwork you may need to fill out.
Having a patient portal account also helps to eliminate the amount of paper waste a practice produces. Documents, letters, and orders that might otherwise be mailed to you can be sent quickly and conveniently to your portal account. You will continue to have access to these documents until you choose to delete them from your inbox, so you won't have to worry about important medical papers or letters getting damaged or lost.

Q. What do I need to use the MEDENT Patient Portal?
A. You will need access to a computer connected to the internet and an up-to-date browser (such as Internet Explorer or Safari). You will also need an email address. The email address you provide is only used to notify you when you have a new message in your portal account. It is treated with the same privacy and care as your health records and will never be sold or leased. It is recommended that you use an email address only you have access to.

Q. How do I sign up?
A. In order to have a patient portal account you will need to already be a patient at this practice. To activate your account, you will need to receive an activation code from us. Once you have received the code, you will be able to create your own username, password, and other login information used to verify your identity. If you would like to activate your portal account, please contact the office to receive your activation code.

Frequently Asked Questions

An E-Visit is an electronic visit that does not require a face-to-face encounter. It is performed over a secure internet connection using our patient portal. This service is for established patients only and can only be used for a limited number of symptoms. Simply log in to your patient portal so start your E-Visit.

($50 for all patients. E-Visits are covered by some commercial insurance, it is not a covered service by Medicare or Medicare Advantage plans)

Telemedicine visits are a "care by phone" option for treatment. This service also is for established patients only. Please call 412-422-6500 for this service. The request for care must be made by the patient directly.

($50 for all patients. This service is not a covered service with any insurance)

These options are not an equivalent nor substitute for face-to-face on site care. The provider may decide that a face-to-face visit is necessary to address your specific complaint and will not complete the off-site care visit.

1. E-Visit

2. Telemedicine Visit

Already know which Off-Site option is best for you?

Get Started Below.

1. E-Visit

2. Telemedicine Visit

Log in to your patient portal to get started with your E-VISIT. Click on the computer below to access the patient portal.

Simply call 412-422-6500 to get started with your Telemedicine Visit. (Mobile users can click the phone icon below)